Chromatic Producer I

Answered

Spotify no longer appearing as a seach option

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Hello,

when I now search for a song etc my app only looks at my library but no longer Spotify. This is happening in both iOS and Android. I have uninstalled and reinstalled but no success. Any idea what is going on?

Thanks

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G

GuitarSuperstarAnswer

Lead Maestro

Try this:

In the Sonos app, go to Settings > App Preferences and tap Reset App. Then close and reopen the app.

"Receive with simplicity everything that happens to you." - Rashi

G

GuitarSuperstar

Lead Maestro

Have you removed Spotify from your music services in the Sonos app and re-added it?

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"Receive with simplicity everything that happens to you." - Rashi

C

CaherAuthor

Chromatic Producer I

Hi yes on both my phone (android) and iPad.

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G

GuitarSuperstar

Lead Maestro

Try restarting your phone and iPad and resetting your router.

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"Receive with simplicity everything that happens to you." - Rashi

C

CaherAuthor

Chromatic Producer I

Hi,

Thanks for replying again but this has not worked either. The only way I can get it to work and search is to start the search in the Spotify app first, then it will open and allow a Spotify search.

It used to work fine

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G

GuitarSuperstarAnswer

Lead Maestro

Try this:

In the Sonos app, go to Settings > App Preferences and tap Reset App. Then close and reopen the app.

Translate

"Receive with simplicity everything that happens to you." - Rashi

C

CaherAuthor

Chromatic Producer I

Thanks that seemed to have worked.

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