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Chromatic Producer I
January 31, 2021
Answered

Spotify no longer appearing as a seach option

Hello,

when I now search for a song etc my app only looks at my library but no longer Spotify. This is happening in both iOS and Android. I have uninstalled and reinstalled but no success. Any idea what is going on?

Thanks 

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Lead Maestro
February 1, 2021

Try this:

In the Sonos app, go to Settings > App Preferences and tap Reset App. Then close and reopen the app.

"Receive with simplicity everything that happens to you." - Rashi

6 replies

Lead Maestro
January 31, 2021

Have you removed Spotify from your music services in the Sonos app and re-added it?

"Receive with simplicity everything that happens to you." - Rashi
CaherAuthor
Chromatic Producer I
January 31, 2021

Hi yes on both my phone (android) and iPad.

Lead Maestro
January 31, 2021

Try restarting your phone and iPad and resetting your router.

"Receive with simplicity everything that happens to you." - Rashi
CaherAuthor
Chromatic Producer I
February 1, 2021

Hi,

Thanks for replying again but this has not worked either. The only way I can get it to work and search is to start the search in the Spotify app first, then it will open and allow a Spotify search.

It used to work fine

Lead Maestro
February 1, 2021

Try this:

In the Sonos app, go to Settings > App Preferences and tap Reset App. Then close and reopen the app.

"Receive with simplicity everything that happens to you." - Rashi
CaherAuthor
Chromatic Producer I
February 1, 2021

Thanks that seemed to have worked.