Spotify Dropping out, Other Music Services OK

63 replies
4823 views

I have created a diagnostic report, 122658598, within about 5 minutes of the spotify service dropping.

It only drops for a brief moment, skips a song, and then it’s fine again for another half hour or so.

Appreciate any help you can offer!

Thanks,

Chris

Edit: I rebooted my router and changed the channel to 6. I will create another diagnostic if spotify drops out again.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Show previous replies

A

Adam_35

Trending Lyricist I

Can confirm that for the past week I’ve had close to zero issues, maybe a slow startup here and there on initial play, but otherwise no issues. I was having constant dropouts with both the Sonos and Spotify apps, but I actually kept notes the last week and I have no complaints. So thanks for whatever was fixed!

P

paulmoreno34

Contributor I

seems to have gone away for me as well! Still on S1

J

JDPar

Lyricist I

My problems have also currently gone away. It would be nice if Sonos could positively confirm the action they have taken to confirm closure.

Sonos could also usefully review their customer service operation…...this all could have been handled a lot better.