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LeeHudso74
Contributor I
September 24, 2026

Spotify connect with Sonos

  • September 24, 2026
  • 13 replies
  • 128 views

Hi all,

I'm having a strange issue with Spotify Connect and wondered if anyone has experienced the same problem.

I have three separate rooms in the current Sonos app:

• Family Room – Sonos Arc
• Living Room – Beam Gen 2 + two Sonos SL as surrounds + Sub
• Kitchen – standalone Sonos One

All three rooms appear normally in the Sonos app and work correctly. Spotify is added as a music service in Sonos and I can play Spotify music to any of the three rooms from within the Sonos app.

However, in the Spotify Android app, the Sonos rooms generally don't appear under Connect to a device.

Today I started Spotify playback and Family Room ARC suddenly appeared in Spotify Connect and I could control it from Spotify.

The Living Room and Kitchen still don't appear as separate Spotify Connect devices.

As a test, I grouped the other two rooms with the Family Room in the Sonos app. Spotify immediately changed to show “Family Room ARC +2” and successfully controlled all three rooms.

I then ungrouped them again. All three are separate rooms in Sonos, but Spotify still doesn't list Living Room or Kitchen.

I also tried starting Spotify playback on Kitchen directly from the Sonos app and then opening Spotify, but Kitchen still didn't appear as a Spotify Connect device.

So Spotify Connect is clearly communicating with the Sonos system, but it isn't discovering all of the individual rooms.

I've already checked:

• Spotify has Nearby Devices permission on Android
• All three rooms are in the same Sonos system
• Spotify works correctly through the Sonos app
• Sonos Connection Security settings are at their defaults: Authentication OFF, UPnP ON and Guest Access ON
• All three Sonos rooms work normally from the Sonos app

Has anyone seen Spotify Connect discover no Sonos speakers but then when playing a track, only one Sonos room appears in the list while the others remain missing?

I'd particularly be interested to know whether this turned out to be a Sonos discovery issue, Spotify account issue, or network/mDNS issue.

13 replies

Show previous replies
LeeHudso74Author
Contributor I
September 29, 2026

I have a new home andriod tablet that i installed at weekend, it shows the same problem as my samsung phone. i also wanted to rule out spotify by installing amazon music and see what the ‘cast to’ list shows, that is the same as spotify, nothing! i have just tried Sonos tech support, they have issued a reboot signal to my system, they believe it could be a bandwwidth issue, as the sonos diagnostic seems to point to these issues below, however i have never experienced any playback droput: 

“SONOS Based on the diagnostic you shared earlier, the system reported the following:

  • Audio dropout detected on Sonos.
  • Audio playback may be disrupted due to low bandwidth, which can cause stuttering, skipping, or playback stopping.
  • Synchronization errors were detected during playback, which may result in audio dropouts and or stuttering.
  • This may also lead to a sluggish controller response, missing rooms, or audio issues with one or more Sonos components.”
Stanley_4
Stanley_4
Grand Maestro
September 29, 2026

Have you tried all three available 2.4 gHz channels? A different 5 gHz one?

A Wifi monitor program on your tablet might help pick the best channel. I use the Ubiquity WiFi and app from the Google store with excellent results. It includes some handy testing options too.

    Leehud74
    Lyricist II
    September 30, 2026

    Update – Fixed

    I think I've finally found the root cause and everything is now working correctly.

    It turns out I had two different Sonos accounts under different email addresses, both seemingly connected to the same Sonos system.

    I requested deletion of the account that wasn't my original account, then selected Forget System in the Sonos app and logged back into the system using my original Sonos account.

    Interestingly, after doing this, Amazon Music immediately started showing all three Sonos rooms individually – Arc, Beam and Kitchen – whereas previously it had the same problem as Spotify.

    Spotify still only showed the Arc, so I then removed Spotify from Sonos Content Services and added/authorised it again.

    After doing that, all three rooms now appear individually in Spotify Connect and are working correctly.

    So in my case this doesn't appear to have been a Wi-Fi/channel issue after all. The duplicate Sonos accounts/system association seems to have been the root cause, with Spotify then needing to be re-authorised afterwards.

    Thanks everyone for the help and suggestions.

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