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dynAdZ
Contributor I
November 14, 2019
Answered

Spotify: Browsing through genres not possible anymore

Dear Sonos team/community,

since one of the more recent Sonos Controller updates, the experience when browsing Spotify through the controller application totally changed.

Since basically the beginning of (Sonos-)time it has been possible to browse the Spotify catalogue for the featured/highlighted playlists which change throughout the day and the thousands of playlists which are available in the different genre sections. E.g. you could go to genres and choose between rock, electronic, mood playlists, rap and many many more.

I used this workflow a lot every day to play exactly the playlists of which genre I want to hear right now.

Now, as mentioned, this experience has entirely changed. As far as I can see in the iOS or Windows controller apps, it’s now only possible to browse though folders with playlists which I either recently listened to or which are recommended by the Spotify algorithm.

Like I said, this breaks a workflow I (and my entire family) was using for quite a few years already. Now I can’t find an option anymore to manually browse the Spotify catalogue as it was possible before.

Can someone maybe issue a statement on whether this is intended behavior which is not going to change anymore or it’s some kind of bug or something?

Thanks in advance for your help!

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      Airgetlam
      AirgetlamAnswer
      December 11, 2019

      This is still a responsibility of Spotify, all Sonos does is display what the Spotify service hands them. I don’t think Spotify maintains an official presence on Sonos’ boards, you may want to send them a note directly. 

      Bruce
      View in thread

      37 replies

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      Misfit
      Enthusiast II
      November 20, 2019

      Are these Spotify accounts free, or premium? 

       

      From my understanding, the free account heavily limits what you are able to see and search for. 

      dpennyca
      Contributor I
      November 20, 2019

      Are these Spotify accounts free, or premium? 

       

      From my understanding, the free account heavily limits what you are able to see and search for. 

      Mine is premium.

      Tony Lombard
      Lyricist I
      November 20, 2019

      I agree with all the posts, I can see no benefit in this update. Its ruined great functionality. The only way around this is to follow the steps above as posted by mhayli, it works but it's way too laborious. If this is not reversed then I'll subscribe to another streaming service   

      If I was Spotify I wouldn't be happy at all. This may cost them custom  

      jgatie
      jgatie
      November 21, 2019

      I agree with all the posts, I can see no benefit in this update. Its ruined great functionality. The only way around this is to follow the steps above as posted by mhayli, it works but it's way too laborious. If this is not reversed then I'll subscribe to another streaming service   

      If I was Spotify I wouldn't be happy at all. This may cost them custom  

       

      Actually, it is Spotify who made the changes, not Sonos.  

        Steve Tiz
        Contributor I
        November 23, 2019

        I am very disappointed by this backward step. It makes me think about finding another music steaming services. Please can we go back to easy access to genres?

          Airgetlam
          Airgetlam
          November 24, 2019

          Best to contact Spotify to ask that question, I don’t think they monitor these boards. 

          Bruce
          Jwwwwww
          Contributor I
          November 24, 2019

          A massive thumbs down to Sonos/ Spotify on latest android controller update. Losing the ability to browse genres is an enor.ous backward step in usability and quality of experience. Could someone from sonos respond to let us know who we should speak to about addressing this please? Sonos and Spotify was a match made in heaven. No more though. Very dossapointed. 

          jgatie
          jgatie
          November 24, 2019

          A massive thumbs down to Sonos/ Spotify on latest android controller update. Losing the ability to browse genres is an enor.ous backward step in usability and quality of experience. Could someone from sonos respond to let us know who we should speak to about addressing this please? Sonos and Spotify was a match made in heaven. No more though. Very dossapointed. 

           

          Sonos isn’t going to throw a partner under the bus, but it was Spotify’s doing.  Best to complain to them.

          astou
          Lyricist I
          November 28, 2019

          Agreed!!! 😡

          How CAM they even make a change like this? Do they use their own product???

          WheatKing
          Lyricist I
          November 29, 2019

          I will unsubscribe from Spotify if its Browse option does not come back to the Sonos app soon.

          The new UI makes it very easy to find the same music you already listen to. But part of the beauty of Spotify was finding new music or, especially, curated playlists to spare me the job of doing it.

          Google Play’s Browse option remains excellent.

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