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Nlaman
Contributor I
Apr 18, 2023 7:25 PM UTC
Answered

spotify, audible and amazon music connection issues

All Of a sudden I cannot connect to any of my 3rd party streaming services like Spotify or Amazon music through Sonos. “Connection is lost” or cannot add to queue.

 

the spotify app works and I can then add the music to the  Sonos speakers that way.

 

Alexa voice controls have also stopped working on Sonos products where they are built in.

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GuitarSuperstarAnswer
Lead Maestro
Apr 18, 2023 7:45 PM UTC

Reboot your router and phone.

"Receive with simplicity everything that happens to you." - Rashi
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1 reply

GuitarSuperstarAnswer
Lead Maestro
Apr 18, 2023 7:45 PM UTC

Reboot your router and phone.

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"Receive with simplicity everything that happens to you." - Rashi
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