Contributor I

Answered

speaker consistency

11 replies
231 views
Translate All

WHEN ARE YOU GOING TO UPDATE THE PRODUCTS AND APP??!! Seriously this is absolute garbage the way your speakers drop steaming music - EXACTLY WHAT THEY ARE SOLD TO DO.

this is Walmart level quality now. I would not recommend Sonos to either of my ex wives.

Ok, maybe one of them. But yall need to get it together. Nothing but snake oil salesmen at this point.

I prefer my UA Boom over your s**t speakers. At least I can hear songs in their entirety.

Do better.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

ChrisAnswer

Lead Maestro

If your having drop offs you should troubleshoot why - that wouldn’t be a current app issue Sometimes you have to troubleshoot to optimize how they are all connected

Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)

almazri

Prodigy I

🤣🤣

They are updating the app every 3 weeks, sometimes 2. But the app is such a dog breakfast it’s taking forever to fix.

Translate

Chris

Lead Maestro

They updated the app 2 times this week as they work to get it functioning the way everyone wants.

It has come a long way in past month and for the most part has all the old options back.

Translate

Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)

T

truly scrumptious

Lyricist II

fully updated with today’s release.

still doesn’t work.

Translate

Chris

Lead Maestro

What doesn’t work

Translate

Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)

M

Muzzer100

Enthusiast I

It’s still complete garbage isn’t it? Drops connection all the time. Can’t find content. Doesn’t drive from multiple devices.

And, as everyone has said, it did pretty much everything fine until the nuke update what 6 months ago?

So, if any of you garbage execs at Sonos thought you were on a win bonus, hear it from us your users, YOU ARE LOSERS. YOU’RE WELCOME.

Translate

ChrisAnswer

Lead Maestro

If your having drop offs you should troubleshoot why - that wouldn’t be a current app issue Sometimes you have to troubleshoot to optimize how they are all connected

Translate

Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)

T

truly scrumptious

Lyricist II

well, maybe it’s not the app, but what i do know is that until a few months ago my system worked perfectly for years - all 3 speakers stayed on the wifi, i could group them as i wished, and spotify could always find them. now, the speakers don’t stay on the network, or the app says there’s no system set up, or it only finds 2 of my speakers and still won’t group them. and the 3rd one is on its own system, and i can’t seem to delete that one. i have done all the troubleshooting that sonos suggest. i will be calling support when i have a couple free hours to spend on this.

Translate

M

Muzzer100

Enthusiast I

You’re right of course.

If there was a junior at the other desk in my office and they’d produced this garbage and somehow managed to get it past me to get it actioned, they’d be toast.

and the simping apologists on boards like this should hang their heads in shame alongside Sonos management. It continues to be an utter disgrace.

Translate

K

krelldog

Lyricist III

I just bought a Beam 2 and 2 ERA speakers. This is a nightmare. I thought Sonos was reputable. Probably taking all this crap back.

Translate

K

krelldog

Lyricist III

BTW ...The app is horrible. For anyone non technical…..run for the hills. Do not buy.

Translate