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coder451
Trending Lyricist I
September 9, 2024
Answered

Sources List not displayed

  • September 9, 2024
  • 12 replies
  • 807 views

I went away for a few days.  On returning I opened the app. No "Sources" heading or list. Tried stopping and restarting the app a few times to no avail. The TV plays fine. Both sources are shown in the corresponding room details. App is Android. What is happening? 

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    Best answer by coder451

    Yes,  I tried logging in again.  In fact I had been logged out while I was away so what I described was for a fresh login anyway. 

    So in addition to that I stopped the app and cleared the app data.  After starting the app again, and going through the "join existing system" wizard, it now displays the Sources list. However,  TV is missing;  only line-in is shown.  This is the opposite situation compared with what I reported last week,  where line-in was missing. 

    I tried repeating the process and the TV returned to the list. So problem solved, but still no idea what is going on with the app.

    12 replies

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    micom
    Lyricist I
    November 26, 2024

    ​@coder451 Does your setup have a Sonos bridge/gateway? - BR100

    I find the only way to get my system to behave is to reboot this device. Services generally resume after this. 
    Although I have noticed that this is becoming a requirement almost every time I want to use my system. Still on the original Sonos hardware. 
    Cheers. 

    Airgetlam
    Airgetlam
    November 26, 2024

    If you still are using a Sonos BRIDGE, I would recommend retiring it. There are many cases of the power supply failing on it, which causes very difficult to track issues. Sonos, a long time ago, made each speaker have the capability of the BRIDGE, so you can’t take the Ethernet cable directly to a Sonos speaker, and have the same setup. Or, much more common these days, given the increased capability in routers, hang the Sonos directly from your WiFi.

    If you have the need for a BRIDGE like device, I’d still recommend upgrading to the (now retired) BOOST, which is a much ‘newer’ and ‘better’ electronic device, which hasn’t shown the same propensity for power supply issues. 

    Bruce
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