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Dogdad
Headliner III
Aug 19, 2023 8:34 PM UTC

SoundCloud outage

Sonos is displaying that SoundCloud has partial outage therefore not available on Sonos at the moment.  Go to SounClouds help center and it says fully operational. I think it’s Sonos that has the issue. 

 

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17 replies

Airgetlam
Aug 19, 2023 9:30 PM UTC

Note that SoundCloud, along with most every other streamer,  maintains separate servers with the SMAPI installed, to service the Sonos users separately. So, while their own service, via their own apps, may not be impacted, it’s not necessarily true that the same condition applies to the server that services Sonos users. 

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Bruce
Lyricist III
Aug 20, 2023 7:51 AM UTC

Is this not fixed yet…? So frustrating!

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buzz
Grand Maestro
Aug 20, 2023 9:00 AM UTC

Full disclosure: I’m not a SoundCloud user. Would it be possible to use the SoundCloud App and AirPlay? Of course, this assumes that you have an Apple device and AirPlay capable SONOS player.

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Lyricist III
Aug 20, 2023 9:43 AM UTC

I’m playing my SoundCloud through Sonos via Sonos roam at the moment…wondered what the problem is tbh!

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Contributor I
Aug 21, 2023 10:30 PM UTC

I also have this issue suddenly, also removed the soundcloud service but still appears 

 

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Roel Janssens
Trending Lyricist I
Aug 22, 2023 8:55 AM UTC

Sane issue here, although I'm on Android. Can't browse SoundCloud through Sonos app anymore 

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Lyricist III
Aug 22, 2023 9:00 AM UTC

I just contact Sonos support for an update via live chat, and “The update is that it is still ongoing. [...] Otherwise we do not have an ETA at this time.”

 

Hugely frustrating, as SoundCloud is pretty much my only means for streaming music to my Sonos devices.  Can’t listen to tunes while I work, or listen to tunes while I work out.

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Roel Janssens
Trending Lyricist I
Aug 22, 2023 9:05 AM UTC

Very frustrating indeed, it's four days now …

Luckily I also use Mixcloud and that works as expected 

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Lyricist III
Aug 22, 2023 9:28 AM UTC

I have a Sonos Roam, which being Bluetooth, can link up with my phone. I can then add my sonos  speakers to play music from the SoundCloud App…it’s a bit of a pain but it works.

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Roel Janssens
Trending Lyricist I
Aug 22, 2023 9:37 AM UTC

I can imagine bluetooth works, you don’t use the Sonos app for that.

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