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Contributor I
May 19, 2024 5:53 PM UTC
Question

SonosNET Channel Change

Can someone please tell me how to change the SonosNet WiFi channel with the new app update? When I browse to Settings → Manage → Network nothing is present, and that’s where you would have made the change before the app update. 

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10 replies

Stanley_4
Grand Maestro
May 19, 2024 10:32 PM UTC

Do you have any older controllers still on the v16 app?

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Lead Maestro
May 19, 2024 10:38 PM UTC

Unfortunately, the option to change the SonosNet channel isn’t available in the new app. Hopefully it will be added in a future update.

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"Receive with simplicity everything that happens to you." - Rashi
Contributor I
May 19, 2024 10:51 PM UTC

I do, but it seems that my speakers have already been updated, because the V16 app tells me I have to upgrade the app when I launch it. 

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Contributor I
May 19, 2024 10:52 PM UTC

Unfortunately, the option to change the SonosNet channel isn’t available in the new app. Hopefully it will be added in a future update.

Can their support team change it on their side via a support call? 

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Lead Maestro
May 19, 2024 10:54 PM UTC

Unfortunately, the option to change the SonosNet channel isn’t available in the new app. Hopefully it will be added in a future update.

Can their support team change it on their side via a support call? 

Not likely, but it wouldn’t hurt to try. At the very least, you can request for them to add the feature back to the new app.

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"Receive with simplicity everything that happens to you." - Rashi
Contributor I
May 19, 2024 10:58 PM UTC

Unfortunately, the option to change the SonosNet channel isn’t available in the new app. Hopefully it will be added in a future update.

Can their support team change it on their side via a support call? 

Not likely, but it wouldn’t hurt to try. At the very least, you can request for them to add the feature back to the new app.

😂😂😂😂

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Bumper
May 19, 2024 11:27 PM UTC

Guys it’s only a wireless speaker why would you expect Sonos to let you edit the wireless settings 🤣🤣🤣🤣

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Stanley_4
Grand Maestro
May 20, 2024 12:15 AM UTC

Dug out my antique Android and as said the Sonos Net channel change was one of the items not supported on an out of date controller.

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Contributor I
Jun 21, 2024 2:02 PM UTC

Changing Sonosnet channel is part the recent app update.

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Ken_Griffiths
Jun 21, 2024 2:06 PM UTC

Yes, I understand that changing the SonosNet channel is now available in the new Sonos App, as mentioned here:

https://support.sonos.com/en-us/article/release-notes-for-sonos-software-updates?language=en_US

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