Skip to main content
Contributor I
June 17, 2023

Sonos2 App automatically using wrong email to login to add a service

  • June 17, 2023
  • 1 reply
  • 117 views

Sonos Controller for Mac: version 15.4, Sonos OS: S2

When I attempt to add a service, the app applies a hard-coded email address to sign into sonos.com. It is the wrong address and not the one in my account settings, but I see no way to change it.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

1 reply

controlav
Lead Maestro
June 18, 2023

This seems wrong. Can you post a screenshot of the screen (with some of the email address blocked out).

I think you might be referring to the Sonos login screen, not the Add Music Service flow.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.