Skip to main content
Contributor I
Jun 17, 2023 5:35 PM UTC

Sonos2 App automatically using wrong email to login to add a service

Sonos Controller for Mac: version 15.4, Sonos OS: S2

When I attempt to add a service, the app applies a hard-coded email address to sign into sonos.com. It is the wrong address and not the one in my account settings, but I see no way to change it.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

1 reply

controlav
Lead Maestro
Jun 18, 2023 2:19 PM UTC

This seems wrong. Can you post a screenshot of the screen (with some of the email address blocked out).

I think you might be referring to the Sonos login screen, not the Add Music Service flow.

Translate
Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.