Sonos wont browse SiriusXM

3 replies
381 views

Sonos unable to browse SiriusXM Canada on which I have an active subscription up to about 2 weeks ago Sonos would stream Sirius now NOT. I have rebooted speakers and router. I have signed out of SiriusXM and back in. I have made sure SiriusXM account is active. I have made sure I latest version of SiriusXM. This IS a SONOS problem.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

AirgetlamAnswer

I suspect at this point you should submit a system diagnostic within 10 minutes of experiencing this problem, and call Sonos Support to discuss it.

There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.

When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your Sonos system and network.

Bruce

G

GuitarSuperstar

Lead Maestro

Have you tried removing SiriusXM from the Sonos app and re-adding it? You can also try rebooting your phone.

"Receive with simplicity everything that happens to you." - Rashi

J

Jerry_12

Contributor I

Yes, i have done all of the above with no fix???

AirgetlamAnswer

I suspect at this point you should submit a system diagnostic within 10 minutes of experiencing this problem, and call Sonos Support to discuss it.

There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.

When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your Sonos system and network.

Bruce

Sign up

Login to the community