Sonos won't or can't add my NAS music library (WD MyCloud)

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Sonos had my Music Library added for years off my WD MyCloud NAS drive and now (either after the Sonos update or an update to MyCloud; they both happened at the same time) Sonos won’t add the library. it gives me an error.

I’ve tried following instructions on the link but it has no impact.

This was working and now it isn't with no affect from me

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AirgetlamAnswer

In the new interface, choose settings. Then, choose network on the left, and scroll down to Windows Services, and use the SMB protocol to pull down and choose SMB 1 SMB 2 SMB 3.

I’ve attached pictures to show my settings. They work for me, I continue to have access to the music files stored on my WD NAS.

Bruce

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Airgetlam

Heh. It’s not something I’d expect a minimum wage person on the phone to get, since it really isn’t their software, but from a user perspective, it’s frustrating, and difficult to explain intelligently, if you’re not sure what the issue is.

Certainly happy to have been able to help!

Bruce