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Contributor I
February 9, 2025

Sonos wi-fi connection

  • February 9, 2025
  • 12 replies
  • 229 views

Just recently, every day when I try to switch on my Sonos sound system it doesn’t work. The only way I can get it all working is Ito restart my wi-fi system and then everything works.

 

It’s not my wi-fi system that isn’t working as everything else connected to my router works just fine. It just seems to disconnect from my Sonos system until I restart it.

 

I’ve never had to this before, why would this be. Any ideas anyone?

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12 replies

Contributor I
February 11, 2025

This is a very similar up issue to what I’m experiencing. For no reason it just shuts down, so I reboot my router and all is good again.

buzz
Grand Maestro
February 11, 2025

This is an issue that just arose over this past weekend (actually Superbowl Sunday with a crowd at the house).
 

Humans are essentially bags of water. Water absorbs WiFi energy. It’s likely that your Super Bowl gaggle of water bags absorbed too much WiFi energy. Simple web browsing and email are not very stressful for the WiFi and delays of many milliseconds are not an issue and are usually not noticed. SONOS units are very chatty with each other and there will be sonic and control issues if the WiFi is slow.

Other users have had issues with crowds. A classic is a wedding. The user will bring in a few SONOS units and test the configuration in advance. Everything works well until the space is filled with water bags. Dealing with this may not be too difficult. Better placement of the WiFi access points and SONOS wireless players helps the wedding. Access points and, when practical, wireless SONOS players should be placed above the crowd. And, use good discipline when configuring the network.

I strongly suggest avoiding Factory Rest when dealing with this issue. This will waste time and not resolve the fundamental issue.