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sonos web app not loading properly

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I’m trying to use the sonos web app because the mobile app is having issues and so is the desktop app and the sonos web app isn’t loading properly…

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kjhhjkasdfgAnswer

yep, the sonos mobile phone app needed to re-auth tunein and then it would work from the sonos web app.

Belly M

I would try a reboot of your Router, iOS and web app are working for me in the UK

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almazri

Prodigy I

I would try a reboot of your Router, iOS and web app are working for me in the UK

+1 that the desktop app isn’t working is a good indication it’s a local network issue and reboot should be first step.

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kjhhjkasdfgAuthor

I had to use my sonos mobile app on iphone to re-authorise my turnein session via my mobile phone.

which is something I used to be able to do with the desktop app - but that’s broken now and so it seems that sonos (the company CEO - Patrick Spence) has decided that you must have a mobile phone to use your speakers.

I have rebooted my router/computer. Not a flex, but just for context, I have 20+ years IT support experience and use enterprise grade fibre network at home. It’s not a typical home-user issue.

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almazri

Prodigy I

I had to use my sonos mobile app on iphone to re-authorise my turnein session via my mobile phone.

which is something I used to be able to do with the desktop app - but that’s broken now and so it seems that sonos (the company CEO - Patrick Spence) has decided that you must have a mobile phone to use your speakers.

I have rebooted my router/computer. Not a flex, but just for context, I have 20+ years IT support experience and use enterprise grade fibre network at home. It’s not a typical home-user issue.

Is the web app working for you now?

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kjhhjkasdfgAuthorAnswer

yep, the sonos mobile phone app needed to re-auth tunein and then it would work from the sonos web app.

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