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Contributor I
November 5, 2024
Answered

Sonos VS Spotify Bluetooth Connection

  • November 5, 2024
  • 1 reply
  • 208 views

Our business uses Sonos speakers & app to play music in the business. Sometimes we start playing music directly through the Spotify app, and other times we play Spotify through the Sonos app. When we play through Spotify, others are able to connect to the speakers and play their own music. When we play through Sonos, only the business ipad is able to connect. We don’t want any members to be able to connect to the speakers. Anyone know what this is about or why it happens?

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Best answer by melvimbe

It sounds like your Sonos app is setup with the business Spotify account.  Your members will connect and use their own Spotify account.  The easiest way to prevent members from accessing the speakers is to change the wifi password and don’t grant them access. I’m not sure ‘members’ are employees or whether they need access to your wifi for other reasons, so this may or may not be a viable solution.

Alternatively, you may want to look into Sonos Pro.  This is a service designed for business that gives greater control and access to the system, and should prevent anyone from accessing Sonos even when they have access to the wifi network.

1 reply

melvimbe
melvimbeAnswer
November 5, 2024

It sounds like your Sonos app is setup with the business Spotify account.  Your members will connect and use their own Spotify account.  The easiest way to prevent members from accessing the speakers is to change the wifi password and don’t grant them access. I’m not sure ‘members’ are employees or whether they need access to your wifi for other reasons, so this may or may not be a viable solution.

Alternatively, you may want to look into Sonos Pro.  This is a service designed for business that gives greater control and access to the system, and should prevent anyone from accessing Sonos even when they have access to the wifi network.

Danny
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