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Busy Bee
Contributor I
Sep 10, 2024 9:16 PM UTC
Answered

Sonos update to the alarm function

We were promised a fix in September, what is the target date for a fix? This is really bad escape defect.  We have waited over 4 months!

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106rallye
106rallyeAnswer
Sep 11, 2024 7:44 AM UTC

Exactly what fix are you looking for? Alarams should have been been working in the new app for months now, according to Release notes for Sonos software updates | Sonos

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7 replies

nik9669a
Senior Virtuoso
Sep 10, 2024 10:50 PM UTC

We were promised a fix in September


We will still be “in September” for another 20 days…  I am a user like you, and so I can’t say for certain it will happen, I do think you need to be patient for a little bit longer. 

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    106rallye
    106rallyeAnswer
    Sep 11, 2024 7:44 AM UTC

    Exactly what fix are you looking for? Alarams should have been been working in the new app for months now, according to Release notes for Sonos software updates | Sonos

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    RoyO64
    Lyricist I
    Sep 30, 2024 2:03 PM UTC

    I can set new alarms however I have a “ghost alarm” that appears on my iPhone as an alert that the old alarm is going off.  It does not show up on the updated app and does not cause an actual alarm. Anyway to disable this alert?

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    Airgetlam
    Airgetlam
    Sep 30, 2024 5:31 PM UTC

    That seems odd. Have you tried power cycling both the Sonos devices, and the router?

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    Bruce
    Airgetlam
    Airgetlam
    Sep 30, 2024 5:33 PM UTC

    Hmmm. And I’d be tempted, since the alert is showing on your iPhone, to kill the app, then reboot the iPhone, before restarting the app.

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    Bruce
    106rallye
    106rallye
    Oct 1, 2024 7:00 AM UTC

    Or kill the alarm using the PC or Mac app.

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    therealmach3
    Lyricist I
    Oct 5, 2024 6:47 AM UTC

    The alarm being hidden in system settings is beyond annoying. Clicking through to alarms every single night before I go to bed is a f’ng chore (because what kind of crazy military lifestyle do people live where they get up at the same time?!?)

    … that isn’t the worst though … because in the last couple of weeks, I am now forced to log in to my Sonos account every time I have to access the system settings (to set my alarm)

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