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KFB
Contributor I
May 26, 2024
Question

sonos update

  • May 26, 2024
  • 3 replies
  • 126 views

Went to use my sonos to find it has been updated. This update has completely disabled all my speakers. Can do absolutely nothing with. I have uninstalled and reinstalled the app to no avail. How is this sorted??

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    3 replies

    GuitarSuperstar
    Lead Maestro
    May 26, 2024

    Try unplugging your speakers from power for about a minute and reboot your router and phone.

    "Receive with simplicity everything that happens to you." - Rashi
    KFBAuthor
    Contributor I
    May 27, 2024

    GuitarSuperstar,

    Thanks for your suggestion. Unfortunately that hasn't worked either. 

    r0seb
    Enthusiast II
    May 27, 2024

    If you are on Android, download 16.1 apk, uninstall the new app and reinstall 16.1. Then turn off auto updates on the app within Play Store, also turn off firmware updates from within Sonos pp.

     

    If you are on Apple, unfortunately I understand that there is no path back until Sonos make the new app usable again, which hopefully they will https://support.sonos.com/en-us/article/the-new-sonos-app-and-future-feature-updates

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