sonos tidal issue with new sonos app update

Yes, one of the most basic and fundamental functions of the app is broken. Obviously wasn't tested, or those who program it don't listen to music. I tried calling support today, 65 minute wait time. I'm throughly annoyed  that the primary function of the app is broken.

Yeah, me too. Yet another consequence of this ridiculous new app. 

Hey Sonos - you can add this one to your long list of reasons why loyal Sonos customers are currently looking around for alternative systems … 

This is very annoying.  I just “upgraded” app and have lost the most common functionality I used- to shuffle through favorite tracks on tidal.  

I chatted with their support team and the fix for this is coming in early June.

One reason I switched from apple music to tidal….playing artists playlists is my lifeblood. I jumped into this chat to see it I’m the idiot that couldn’t figure out how to play the compilation. Needless to say, it’s not me. Someone dropped the ball on this one. Update in June?…..God love you. I’ll be using amazon music app til the update is in place.

I had forgotten about the tidal connect feature. This will allow you to play artists top tracks like you could on the previous version. It has the sinilar idea of Bluetooth connection or apple airplay, which both also work between a phone/tablet device and a sonos product.  

When playing a song make the playback view full screen. Then click the little blue radio icon upper right corner. Then click which sonos speaker(s) you'd like to stream to. Now you control what is playing with the native Tidal app. I believe Spotify has something similar I can't seen to find anything with Qobuz.

This is a basic feature which I also have been using on a daily basis (queuing all “top tracks” or all “artist radio tracks” for play so I can listen at length as I do other things).  Using the Tidal App on my iPhone, then picking the Sonos speakers I want to play on is a workaround but quite awkward and sometimes things get confused and don’t work - I believe this puts more of a strain on streaming hardware.  I’m hoping Sonos will make it a priority to fix this bug!

Ridiculous. I usually play my track collection on Tidal to Sonos. Since the update, you can no longer Play All or shuffle all. It will only play one song. No excuse for this. 

I have been frustrated with this latest app update ever since I downloaded it. Too many changes that cause users to relearn what should be an easy to use intuitive interface. Clearly there was no testing done to ensure Tidal users would not lose functionality. Please do better QA with the next big update. 

Worst UI roll out of any product I can think of any time recently.  A sheer fail.