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KenHowell
Contributor I
November 8, 2024

sonos STILL doesn’t work

  • November 8, 2024
  • 4 replies
  • 116 views

The latest “update” (or one of the many in the past three months my system has been idle out of utter frustration) doesn’t work.  It recognizes Apple Music, allows me to scroll to and select the desired album, and when I select play, I get a spinning wheel of death.  Then it wants me to connect to  a Play 1….which I don’t and have never had.  Where is that class action lawsuit?

 

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4 replies

Airgetlam
Airgetlam
November 8, 2024

If you read the legal agreement you signed up for, you’ll get a pretty good explanation why there has been no class action suit. Unfortunately, most people click through that, without reading it, I suspect, but would urge you not to. 

Have you called Sonos Support directly to discuss the issue you’re experiencing with your Sonos system, or are you just posting your complaint to the public? 

Bruce
KenHowellAuthor
Contributor I
November 8, 2024

At this point, just complaining.

Airgetlam
Airgetlam
November 9, 2024

Ok, good to know.

If you want assistance, I would recommend a call to Sonos first, and if you don’t get the information that helps, posting a lot more detail here, and perhaps this community can help.

Bruce
Tribalback
Lyricist I
November 21, 2024

Sonos still does not play Apple on my system. Bandcamp works, but the fact it will not [lay Apple music is reappy disappointing. I am looking for another music system 

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