sonos starts really loud every time and i have to rush to turn it down

9 replies
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I don’t know what to do. I’m gonna have put a limiter on all the volumes and just have it really turned up just to hear it. I have no idea where it is getting this default really high volume from as I never turn it up that loud :s

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Corry PAnswer

Sonos Staff

Hi @withnail69

Thanks for your post!

I recommend you get in touch with our technical support team, who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports - the source of all volume commands will be recorded.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

G

GuitarSuperstar

Lead Maestro

Does this affect all of your Sonos speakers? Has it always done this or is this a recent thing? Which speaker model(s) do you have? Have you tried unplugging the affected speakers from power for a couple of minutes?

"Receive with simplicity everything that happens to you." - Rashi

W

withnail69Author

Avid Contributor I

It’s pretty much always done it. Particularly with airplay. It will even unmute previously muted speakers and blast out of them which can be the real problem as my wife will be working and on meetings in that room. I am on the old sonos app as have legacy sonos 1,3 and 5 as well as newer sonos one for the airplay

G

GuitarSuperstar

Lead Maestro

What is the volume level on the iOS device set to when you AirPlay to the One?

"Receive with simplicity everything that happens to you." - Rashi

W

withnail69Author

Avid Contributor I

I’ll check and get back to you. Thanks for your replies

W

withnail69Author

Avid Contributor I

Just tried it with the iOS on various volume levels and it didn’t play really loud so wasn’t able to recreate today. Volume of iOS didn’t seem to matter

Corry PAnswer

Sonos Staff

Hi @withnail69

Thanks for your post!

I recommend you get in touch with our technical support team, who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports - the source of all volume commands will be recorded.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein