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Losbert
Contributor I
November 28, 2025
Answered

Sonos splitting my discs

  • November 28, 2025
  • 7 replies
  • 175 views

My music library is on iTunes in my pc. I have 15 discs with various artists in each disc. When connecting my music library to sonos it splits each discs into sub-discs. For example a disc with 20 songs by 4 artists will be dived by sonos in 4 four sub-discs, one for each artist. How do I avoide that?

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Best answer by Corry P

Hi ​@Losbert 

That is most strange - did it definitely complete indexing before you checked?

Assuming it did, I can only now recommend that you get in touch with our technical support team who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.

I hope they are able to help.

7 replies

Stanley_4
Stanley_4
Grand Maestro
November 28, 2025

Haven't paid a lot of attention but there are multiple recent topics discussing this.

Might be a Sonos issue so a diagnostic and support call would give it more official visibility than a post here.

Triticale
Triticale
Prodigy II
November 28, 2025

Recently I try playing form my PC and I discovered some glitches or errors loading big folders.

The advice ​@Stanley_4 gave me was to use a NAS instead of a Windows PC. Then, after some thinking, I realised that the current streaming services has much better audio quality than my Napster-downloaded mp3 files from the late 90s or 2000s

    LosbertAuthor
    Contributor I
    November 29, 2025

    Thanks for your response. I don’t have NAS and I have no problems with audio quality. My problem is that music on a disc with various artists in iTunes on my pc is split by artist in Sonos. 

    Corry P
    Corry P
    Sonos Staff
    December 2, 2025

    Hi ​@Losbert 

    Welcome to the Sonos Community!

    I’m sorry to hear about this issue you are having with an album with 4 artists showing as 4 separate albums.

    I believe you can likely solve this issue by altering the Album Artist tag on each of the files to say, “Various Artists”, and then reindexing. You may be able to do this from within Finder on macOS, or by using iTunes or another metadata tagging app of your choice.

    On iOS devices, in the Sonos app, there is now a setting for changing how the system collates albums together - you can adjust this setting by going to Settings Icon » General Settings » Music Library » Group Albums By » Album Artist. If you have an Android device instead, please download and install the Desktop Controller for your Desktop OS and go to Manage > Music Library Settings > Advanced, then under Group Albums using, select Album Artists, as the setting is not yet available on Android controllers.

    I hope this helps.

    "Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
    LosbertAuthor
    Contributor I
    December 2, 2025

    Hi,

    Thanks for your input. I have altered the tag to Various artist on each song, updated my music on Sonos app, but no change. There are stil different pieces of my disk in Sonos.

    To enjoy the full disc I have to mange it from iTunes on my PC.That will give me the full album, but not the flexibilty with my cell phone.

    Corry P
    Corry PAnswer
    Sonos Staff
    December 2, 2025

    Hi ​@Losbert 

    That is most strange - did it definitely complete indexing before you checked?

    Assuming it did, I can only now recommend that you get in touch with our technical support team who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.

    I hope they are able to help.

    "Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
      LosbertAuthor
      Contributor I
      December 2, 2025

      Yes, I have double checked that two of the 15 discs that are a collection had "Various artists" in Album artist" and then updated my Sonos musicl library. There was no reason to make changes to the remaining 13 discs if it didn't work.

      I will stop here and manage my music from my PC and use the Sonos app only to halt the music or change the volume.

      Thanks for your support.

       

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