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Contributor I
Apr 10, 2023 9:45 AM UTC

Sonos skips every 2nd song

Never a quiet day with sonos.

Now, my system of 12 speakers skips every 2nd song after playing it for 5-6 seconds.

Any idea what should I do ?

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Pinned Reply By Corry P

Hi @ionut et al

We believe this issue to now be resolved with the most recent update (15.7). Please ensure your Sonos system is up to date.

If you still experience this issue, however, I’d encourage you get in touch with our technical support team to report as much. Thank you.

15 replies

Trending Lyricist I
Apr 15, 2023 12:12 PM UTC

I am experiencing the same problem again. It seems to indeed be the crossfade because the one playlist causing problems now is using crossfade. If I turn this off the problem is solved.

Argh… this is not okay. It started doing this a few weeks ago. I thought I solved it with the two ‘wake-up alarm playlists’ but I am sorry to have posted I solved it; I did not.

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Lyricist III
Apr 18, 2023 4:04 PM UTC

Crossfade problem still exists. Would be great for Sonos to provide a fix and maybe even acknowledge the problem exists. If anyone has proof that they have on another thread, please post here. 

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Lyricist III
Apr 24, 2023 2:45 PM UTC

Still a problem. Sonos are you listening??

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Lyricist III
Jun 8, 2023 4:53 PM UTC

Still no solution??

 

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Corry P
Corry PPinned
Sonos Staff
Aug 24, 2023 9:18 AM UTC

Hi @ionut et al

We believe this issue to now be resolved with the most recent update (15.7). Please ensure your Sonos system is up to date.

If you still experience this issue, however, I’d encourage you get in touch with our technical support team to report as much. Thank you.

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