Sonos seems to be shuffling my Spotify playlists when I use the "Connect to a device" option in Spotify

Forum|Forum|1 year ago
March 6, 2025
12 replies
615 views

This is driving me crazy. I’ve got Spotify desktop app open on Win10. I can play an album or playlist fine, in the order I want. Shuffle options are OFF

As soon as I use the Spotify app to “Connect to a device” (in this case a Roam sitting next to the laptop) the queue completely changes and the SHUFFLE option turns on in Spotify. If I disconnect the Roam, the shuffle feature turns back off and the queue reverts back to normal.

What is going on?

To compound matters, the exact same thing happens if I use the iOS version of the Spotify app yo connect to the Sonos Roam. If I choose to play the music on the phone, it reverts back to the normal order.

If I try to launch the playlist from from the desktop Sonos app (ver 16.6 S2 83161210) I just get “the connection to Spotify was lost” error message. It’s unusable. I’ve tried uninstalling the Spotify service, reinstalling it again too.

If I try to use the Sonos ios app, the same thing.

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Best answer by Airgetlam

The banner is likely gone now, it gets removed when the issue is ‘resolved’. It always points to www.status.sonos.com.

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M

mikeyykohls

Lyricist I

This is driving me crazy. I’ve got Spotify desktop app open on Win10. I can play an album or playlist fine, in the order I want. Shuffle options are OFF

As soon as I use the Spotify app to “Connect to a device” (in this case a Roam sitting next to the laptop) the queue completely changes and the SHUFFLE option turns on in Spotify. If I disconnect the Roam, the shuffle feature turns back off and the queue reverts back to normal.

What is going on?

To compound matters, the exact same thing happens if I use the iOS version of the Spotify app yo connect to the Sonos Roam. If I choose to play the music on the phone, it reverts back to the normal order.

If I try to launch the playlist from from the desktop Sonos app (ver 16.6 S2 83161210) I just get “the connection to Spotify was lost” error message. It’s unusable. I’ve tried uninstalling the Spotify service, reinstalling it again too.

If I try to use the Sonos ios app, the same thing.

This issue drives me crazy too! I’ve noticed that Spotify Connect seems to force shuffle mode when linking to Sonos. I fixed it by turning off Autoplay in the Sonos app (Settings > System > Your Roam). Also, I made sure shuffle was off in Spotify before connecting. A full reboot of my devices and router helped when it kept happening. Hope this works for you!

C

ChristofV

Lyricist I

Still a problem here.

Playing Spotify-playlists on my iPad/iPhone or in my car is not a problem.
From the moment I switch to my Sonos One SL, it starts playing the playlists in random order.

In my current Sonos-app (Build 80.20.35 release 20250513…), I can’t find the option to turn off autoplay.

Someone has another solution for this problem? It’s not the end of the world but … I don’t like it.

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