Sonos seems to be shuffling my Spotify playlists when I use the "Connect to a device" option in Spotify

12 replies
661 views
Translate All

This is driving me crazy. I’ve got Spotify desktop app open on Win10. I can play an album or playlist fine, in the order I want. Shuffle options are OFF

As soon as I use the Spotify app to “Connect to a device” (in this case a Roam sitting next to the laptop) the queue completely changes and the SHUFFLE option turns on in Spotify. If I disconnect the Roam, the shuffle feature turns back off and the queue reverts back to normal.

What is going on?

To compound matters, the exact same thing happens if I use the iOS version of the Spotify app yo connect to the Sonos Roam. If I choose to play the music on the phone, it reverts back to the normal order.

If I try to launch the playlist from from the desktop Sonos app (ver 16.6 S2 83161210) I just get “the connection to Spotify was lost” error message. It’s unusable. I’ve tried uninstalling the Spotify service, reinstalling it again too.

If I try to use the Sonos ios app, the same thing.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

AirgetlamAnswer

The banner is likely gone now, it gets removed when the issue is ‘resolved’. It always points to www.status.sonos.com.

Bruce

Show previous replies

M

mikeyykohls

Lyricist I

This is driving me crazy. I’ve got Spotify desktop app open on Win10. I can play an album or playlist fine, in the order I want. Shuffle options are OFF

As soon as I use the Spotify app to “Connect to a device” (in this case a Roam sitting next to the laptop) the queue completely changes and the SHUFFLE option turns on in Spotify. If I disconnect the Roam, the shuffle feature turns back off and the queue reverts back to normal.

What is going on?

To compound matters, the exact same thing happens if I use the iOS version of the Spotify app yo connect to the Sonos Roam. If I choose to play the music on the phone, it reverts back to the normal order.

If I try to launch the playlist from from the desktop Sonos app (ver 16.6 S2 83161210) I just get “the connection to Spotify was lost” error message. It’s unusable. I’ve tried uninstalling the Spotify service, reinstalling it again too.

If I try to use the Sonos ios app, the same thing.

This issue drives me crazy too! I’ve noticed that Spotify Connect seems to force shuffle mode when linking to Sonos. I fixed it by turning off Autoplay in the Sonos app (Settings > System > Your Roam). Also, I made sure shuffle was off in Spotify before connecting. A full reboot of my devices and router helped when it kept happening. Hope this works for you!

Translate

C

ChristofV

Lyricist I

Still a problem here.

Playing Spotify-playlists on my iPad/iPhone or in my car is not a problem.
From the moment I switch to my Sonos One SL, it starts playing the playlists in random order.

In my current Sonos-app (Build 80.20.35 release 20250513…), I can’t find the option to turn off autoplay.

Someone has another solution for this problem? It’s not the end of the world but … I don’t like it.

Translate

Sign up

Login to the community