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labsrgood
Contributor I
November 26, 2023

Sonos search gets no results

  • November 26, 2023
  • 1 reply
  • 222 views

Had this problem quite a few times. When I'm doing an artist search nothing comes up, Sonos says try a different search. Well issue was in the search bar, click on the drop down left of search field, it probably says (mine shows: Amazon music- My music ) which if I change it to Amazon Music fixes the issue.

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1 reply

Sotiris C.
Sotiris C.
Sonos Staff
November 27, 2023

Hello @labsrgood, welcome to Sonos Community!

I am glad you are able to work around the issue for a temporary fix. 

Just to confirm, are you using the Desktop Sonos App? If yes, do you see the same behavior on the Sonos App via your phone?

If you have no issues searching using the Sonos App on your phone, I would suggest a quick uninstall → reinstall of the Desktop Sonos App.

Let us know if there is any further questions or you have an update in regards to the above.

I hope this helps.

 

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