Sonos S2 App Update Issues : This May or May Not Help

Forum|Forum|2 years ago
June 15, 2024
22 replies
2549 views

There are a number of symptoms that some members are experiencing with the Sonos S2 App update. They range from a simple annoyance to severe as members would characterize them. I can’t address all the concerns so I thought I’d pick one that may be solvable; if one is willing to take the necessary investigative steps.

Sonos App Loading/Running Slow

Here are some things you might consider:

Low storage space on your device *
Too many apps running in the background of your device
Device not running the latest software/firmware
Time to invest in a new device

Opening Pandora’s Box

Network Issues (A resolution could be a simple reboot, VPN block removal or in some cases surgical measures required)
If owned it may be time to invest in new network gear or request update from ISP

Just food for thought 🤔

* Although I can’t verify this but the updated app may be larger in size than the previous version which requires more space

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Show previous replies

B

B0nesaw

Contributor II

@Draddy

Nope. App loads as normal which is instantly if left running in the background. If the app is stopped and re-started it takes 2-3 seconds to load. I don’t see that as excessive…maybe you do 🤔. I really don’t have anything else to add to this thread.

As far as my video is concerned…Nope…I don’t feel annoyed and for you to suggest that I should is not your place. Furthermore, just because I have a positive experience by my way of thinking is not “boot licking”. In any event why anything I say or write should “infuriate” you (or anyone who disagrees) is beyond me and childish on yours and their part.

I’m not willing to join your choir of dissatisfaction. If I have an issue I’ll handle it without your suggestions in my own manner.

Here’s an idea….start your own thread describing your issue, run a diagnostic within 10 minutes of the next occurrence, post the reference ID and later call Sonos Tech support to discuss the results.

Good luck to get your Sonos working as you like 👍

DUDE. If the app is now sending everything first to sonos and then back to the devices in my house of course that is why they are lagging. maybe you are on a lower latency network and closer to sonos servers, but clearly this adds massive lag to everything we do with the app. what an idiotic architecture for this kind of product. there is no reason for sonos servers to get between me and my devices except for possibly validating my apple music account.

Some scumbag exec is trying to get as much data about our usage as possible for their commercial benefit and has wrecked - probably permanently - the app.

There is no way to fix that terrible architectural decision without giving up and going back to the old app - which - surprise surprise - is no longer an option.

It literally takes a minute to connect and do anything now when just a few months ago it was working “ok”.

R

rauerdk49

Trending Lyricist I

Updated my system to the latest S2 app (80.05), and tried and tried to connect to my NAS for all MY music. Would always come back it can’t connect, and check User Name or Password. PLEASE!!! I’ve got 5 other items that connect to it just fine.

further reading, talks about SMB version 1 or 2. Well guess what? My 15 yr old NAS is version 1. So, that means having to research the latest NAS units and spend some bucks to be able to get back where I was a couple months go with my Sonos systems.

oh yes, one other thing - the whole system some how unconnected from my network every other day!!! Funny how my 2 iPads, 2 iPhones, Microsoft laptop, TV and one old S1 Sonos box stay connected like they always have. Yet another fault in this new S2 app!!!!!

Almost 14 perfect listening years until this new S2 app released before being fully functional.

Sign up

Login to the community