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Contributor I
December 9, 2022
Answered

SONOS S2 App Incompatible Software Versions for All SONOS Products

I updated the SONOS S2 App to the latest version 14.20 yesterday and soon after, some settings were disabled. The message says “The version of the app you’re using isn’t compatible with your Sonos system, so some settings have been disabled”. Then for one of the rooms, the icon on the right side for room is now showing a wrench and when clicked, it goes to check for system update. I can’t use that room for anything except for TV and using remote control for volume. Anyone else facing the same problem and how to resolve?  Right now I cant add or remove anyone of the products.  Tags below are products that are in my current system.

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Lead Maestro
December 9, 2022

After you updated the app, did you run the update for your speakers?

"Receive with simplicity everything that happens to you." - Rashi

1 reply

Lead Maestro
December 9, 2022

After you updated the app, did you run the update for your speakers?

"Receive with simplicity everything that happens to you." - Rashi