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Contributor II
Jun 21, 2025 9:20 PM UTC
Answered

Sonos S1 Suite won't connect

I moved to an area with Dish Fiber and I can connect the Boost to it, but nothing else.

The app simply says “connect the product to power” and I do that - the progress bar goes on for a minute and says “ we were unable to connect”

This was such a wonderful product but it is headed to the dump if it cannot be fixed.

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Grand Maestro
Jun 21, 2025 9:54 PM UTC

What products are in your SONOS system? Describe your network for us. Give model numbers. Are you using the SONOS S1 or S2 controller?

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buzz
buzzAnswer
Grand Maestro
Jun 21, 2025 9:54 PM UTC

What products are in your SONOS system? Describe your network for us. Give model numbers. Are you using the SONOS S1 or S2 controller?

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