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Best answer by Jamie A

Hi @ruhelle, welcome to the Sonos Community!

RadioPlay is only available on Sonos in Denmark, Finland, Norway and Sweden. If you’re not seeing it as music service option, I would suggest you check your profile on Sonos.com to make sure your address is correct.

It’s also worth making sure your system and phone are running the latest software and OS updates and you can also try to add the music service with a different device.

I hope this information helps!

 

1 reply

Jamie A
Jamie AAnswer
Sonos Staff
April 1, 2024

Hi @ruhelle, welcome to the Sonos Community!

RadioPlay is only available on Sonos in Denmark, Finland, Norway and Sweden. If you’re not seeing it as music service option, I would suggest you check your profile on Sonos.com to make sure your address is correct.

It’s also worth making sure your system and phone are running the latest software and OS updates and you can also try to add the music service with a different device.

I hope this information helps!