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Contributor I
May 12, 2024 10:15 AM UTC
Question

Sonos Radio unable to play since app update

Since the app update Sonos is asking to reauthorise my account but is just going round in a loop. I now can't play any stations. Have a beam and a pair of SL1's

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19 replies

Trending Lyricist I
May 12, 2024 11:09 AM UTC

Same problem over here.

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Lyricist I
May 13, 2024 11:40 AM UTC

Ditto

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Lyricist III
May 13, 2024 2:45 PM UTC

Same here. Reinstalling doesn’t work, nor does rebooting speakers. It works normally on my desktop app, so reauthorizing isn’t the problem; the app is. Kind of funny (*) though, that their own radio system doesn’t work after an app update.

 

(*) Trying desperately to see the humor in this new app mess.

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Lyricist I
May 14, 2024 2:54 PM UTC

Also having the same issue

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Lyricist II
May 15, 2024 1:32 PM UTC

I’m having the same issue. Sonos chat gave an answer that did not work especially as the menu he sent me to did not have the suggested item.

very frustrated. At least Spotify on Sonos still works, just can’t listen to the radio.

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Lyricist I
May 20, 2024 9:05 AM UTC

Same issue here in Denmark. Using iPad pro 11 (2. gen)😡

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Lyricist II
May 20, 2024 12:59 PM UTC

How soon will we be able to listen to radio. It’s been over a week now!

Do Sonos care?

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Lyricist I
May 20, 2024 1:19 PM UTC

same. Won’t play anything since I updated.

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Chopdog
Renowned Enthusiast I
May 23, 2024 5:08 PM UTC

Alexa won’t play any music. It won’t play radio. 
 

hey Sonos - play Boom Radio.silence. 
 

all Hey Sonos requests misunderstood. 
 

arghh.   

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Trending Lyricist I
May 25, 2024 12:04 PM UTC

Another app update. No go.

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