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gauron
Jan 17, 2024 9:35 PM UTC
Answered

Sonos Radio keeps suggesting German channels and plays German commercials

I live in Norway, I would like Norwegian local radio channels, Norwegian seasonal music. The only positive thing about it is that the commercials are in a language I don’t understand.
A wild guess would be that it’s because my internet provider is Starlink, and their satellite based system places the IP in Germany instead of Norway. Is there a solution for this? That does not involve me having to use VPN to Norway whilst being in Norway?

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Schlumpf
SchlumpfAnswer
Virtuoso
Jan 17, 2024 10:07 PM UTC

@gauron 

Ok… so at this point everything seems to be fine. I guess the ip could be the reason. 
Try to ask your provider if there’s a way of setting ip location correctly. 

Ralf

8 replies

Schlumpf
Virtuoso
Jan 17, 2024 9:43 PM UTC

@gauron 

Another thing you can check is the location set to your Sonos account. Login to your account and take a look there. 

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Ralf
gauron
gauronAuthor
Jan 17, 2024 9:50 PM UTC

@gauron

Another thing you can check is the location set to your Sonos account. Login to your account and take a look there. 

I wish it was that easy. :)

 

Språk = Language

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Schlumpf
Virtuoso
Jan 17, 2024 10:00 PM UTC

@gauron

Another thing you can check is the location set to your Sonos account. Login to your account and take a look there. 

I wish it was that easy. :)

 

Språk = Language

Not language… look at your address. Is the country set correctly?

If so, it really might be a reason of the provider ip. 

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Ralf
Stanley_4
Grand Maestro
Jan 17, 2024 10:03 PM UTC

Scroll down more, there are more data fields.

https://www.sonos.com/en-us/myaccount/user/profile

 

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gauron
gauronAuthor
Jan 17, 2024 10:04 PM UTC

 

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Schlumpf
SchlumpfAnswer
Virtuoso
Jan 17, 2024 10:07 PM UTC

@gauron 

Ok… so at this point everything seems to be fine. I guess the ip could be the reason. 
Try to ask your provider if there’s a way of setting ip location correctly. 

Translate
Ralf
gauron
gauronAuthor
Jan 17, 2024 10:12 PM UTC

@gauron

Ok… so at this point everything seems to be fine. I guess the ip could be the reason. 
Try to ask your provider if there’s a way of setting ip location correctly. 

I tried filling in the blank fields for now. Will have to see if it’s still behaves incorrectly. But it does work correctly with other streaming services (such as Netflix, HBO Nordic, etc), so I assume it’s a technology limitation somewhere.

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Airgetlam
Jan 17, 2024 10:28 PM UTC

It is odd, but each ‘company’ handles location a bit differently, too. Some work off of the data sent by Sonos, some work off of IP address ‘location’, I’m sure there are other methods of geo-location too. Your challenge is to figure out which one is in use, if you can (slight reference to the Mission Impossible phrase / intro, if you’re familiar with it)

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Bruce