Answered

Sonos radio is not launching some TuneIn stations anymore

Forum|Forum|2 years ago
April 2, 2024
17 replies
3130 views

Hello there,

Sonos Radio seems unable to launch some of the TuneIn stations anymore. For instance, all the stations from Radio France (french national network) are unresponsive : franceinfo, France Inter, France culture… When selected and launch, nothing happens.

This does not happen with other Sonos radio stations nor with other TuneIn stations.

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Best answer by Nautjp

The solution is to go in “Add music service” in Sonos App and you will find the addon “Radio France” service. Install the service et you will get France Inter, France Info, France Bleu, Culture, musique FIP and Mouv’

B

blackhook

Trending Lyricist I

Yes I’ve noticed the same thing today. None of the France Musique channels are responsive via Sonos/TuneIn.

Airgetlam

Have you called Sonos Support directly to discuss it?

They’re certainly responsible for Sonos Radio, although not as much so for TuneIn. But if the issue is happening on Sonos Radio, they probably have more weight.

Bruce

A

AlexandrosP

Lyricist I

Not specifically a Sonos issue. Same thing happening on TuneIn where Radio France stations are now identified as "no longer available". This is nota transient problem as the distribution agreement between Radio France and TuneIn could not be extended beyond 02-APR-2024. Cfr. https://mediateur.radiofrance.com/actualites/lecoute-de-radio-france-via-tunein/

However all Radio France stations are available on the Replaio app, but that doesn't make them accessible on Sonos I'm afraid.

Also, on Sonos Radio there's only RFI Africa as far as I can see.

Airgetlam

You could certainly ask the Replaio folks to join the Sonos fold by pointing them to the Sonos partners page. Probably not an immediate solution, though.

Bruce

B

blackhook

Trending Lyricist I

This is extremely disappointing. I listen to France Musique channels at least 2-3 hrs each day — phenomenal curation of many types of music. The Replaio app is no help, as France Musique channels are already available to listen via their own websites ...but that means being tied to lower fidelity computer sound. France Musique deserves better.

The only ray of hope is that France Musique is saying that its channels will be available directly on Sonos soon. Please make that happen!

N

NautjpAnswer

Lyricist II

The solution is to go in “Add music service” in Sonos App and you will find the addon “Radio France” service. Install the service et you will get France Inter, France Info, France Bleu, Culture, musique FIP and Mouv’

P

PifracAuthor

Thank you for your replies !!!

Very cool this Radio France app ! However, they might have lost many users in the process. I think a small mail to everyone using these stations on TuneIn and Sonos radio would be nice.

N

Nautjp

Lyricist II

Thank you for your replies !!!

Very cool this Radio France app ! However, they might have lost many users in the process. I think a small mail to everyone using these stations on TuneIn and Sonos radio would be nice.

"Happy it’s help ;)"

Sadly, it’s often the problem with all these third-party agreements involving multiple companies. Chances are that Sonos was not even informed of the change, and TuneIn and Radio France don’t know your email address since it’s in Sonos' database.

B

blackhook

Trending Lyricist I

Thank you so much, Nautjp! I am now listening once again to Musique de Films ...and I see all France Musique channels are available, including the wonderful FIP — maybe the most varied, eclectic & phenomenally-well-curated radio station — and even the new Piano Zen, which wasn’t available via TuneIn. Very grateful for letting us know!

M

MCJ22

Lyricist I

Thanks so much! You save my life!

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