Sonos Radio HD - Unable to play "Sonos Radio" - access is denied

Hi @IcedCornholio, I’m having the same issue with the Sonos Radio free service, so looks like their is an issue somewhere.

I’m having the same issue I removed the Sonos radio and added it back closed the app and same issev

Same here... seems like near the end of the month on a sunday when no one is around, sonos has issues

New wave hd  8080s hd    80s flash  only play about 10 seconds and skips... also if you ask it to skip songs  it starts half way through

Message comes up saying   unable to play sonos   access denied.

Sonos radio hd sucks latly 

Same issue for me, on the phone and laptop. Also skips to the middle of the next track and only plays for a short while.

Getting tired of Sonos glitches.

Having the same issue. I restarted internet router and Sonos speakers. I reauthorized account several time. Checked my subscription. Still having the same issue.

Thanks all. Of course the status says it’s up and running, and there’s no one available on chat. But hey 30% off on upgrades :)

Same issue. Song starts, get “unable to play sonos” message, song stops, and then get an advertisement. Pandora works fine though. 

I did finally get someone on chat. They asked me to reauthorize, which i did, but it didn’t change anything. They are going to escalate it. How about you don’t charge me $7.99 instead :). 

Same here all day. It is also turning itself off. Restart it and it eventually skips around and does the other things mentioned by others here. Same error message. I upgraded the app a few days ago, which was required to continue. I reauthorized the account, which had no effect. Very frustrating that we can’t listen to music in the house on the system that is installed throughout.

Same here. Starts then skips and skips within a song. And repeat.