Sonos Radio and TuneIn not working after app update

Incredibly frustrated with the new app. Despite the fact that I’m running the latest software on my system and iPhone I have to use the legacy app on my laptop or iPhone that has not got the latest app to connect to DHR a custom url to the site that I have had for ages and pay for. 
I get the spinning wheel of death on the new app for the live station. I have reached out to the owner through Patreon, who was unaware of the issue and unable to help. This takes away from the entire Sonos experience , of which I have seven speakers &  Is a total disregard For the end user. 
If I’m reading correctly above, it appears that in July or August there will be a fix. Is this just conjecture or fact?

This is incredibly annoying. It’s obviously very poor planning in the development cycle as at least regression testing should be done to ensure that what functionality is core to the listening community persists rather than make us all excited to get the latest and greatest app and yet have it lack features and functionality.  Clearly not ready for prime time. Really frustrating .  

Badly botched update. Radio’s ruined here: I can only connect to my favorite listen-supported stations using TuneIn - any attempt with myTuner throws an unspecified “something went wrong” error repeatedly. I can’t even listen to my Bandcamp purchases half the time, and when they do play, it takes upwards of ten seconds to start. I really wish I could roll back - I guess I’ll need to use the laptop more now, or maybe check out those alternatives on the App Store.

Do something about the radio. Nothing seems to be working mytuner and tunein are off. So frustrated. You aimed for improvement and landed in frustration. Wtf

UK Sonos user here.

I work in the British hi-fi / audio industry, and I can report that is there huge anger and frustration following this update. Long-term customers are incensed about the loss of functionality regarding TuneIn and other commonly used services, the new app interface is universally hated, and the entire update is regarded as a massive backward step.

If we are being used as Beta Testers, then I hope Sonos read the writing on the wall and do something fast. Rollback the app to the previous version, apologise profusely, and do some proper user testing before releasing the next version. Make improvements, yes, but change for the sake of change is pointless.

In the industry, the key selling point of Sonos was that it just works - this is no longer the case, thanks to this update, and new multi-room streaming brands like WiiM are cheaper, just as functional and feature-rich, and are coming up fast.

Personally, I have seven Sonos devices and my family all loved our home system pre-update. Thanks to this update, all the goodwill has evaporated, and i’m having to troubleshoot daily. Please sort it out asap.

I have the same issue after the update:-(.  After a bit of testing I found out that non of the radio station/services are working. For years I used myTuner Radion as defualt for my Sonos …    please Sonos fix the radion asap! 

I have the same problem. I am a TuneIn premium subscriber and even that doesn't authorise. When I add the TuneIn content service and login it says "All set, Sonos is connected" and my account is connected on the tune in website, but when I go back to the sonos app it says "TuneIn (new) wasn't added, Something went wrong please try again".

This happened after the new Sonos app update so I can only assume Sonos is at fault not TuneIn. Fix it immediately!

I have the same problem.

Sonos music came on at 01:30 for no reason. Woke up everyone in the house.  

I can still play TuneIn stations on my Sonos system from the Sonos app on my windows PC, but this is hardly a workaround. I've used the TuneIn ability to play arbitrary internet radio  URLs for years. Come on Sonos this is really poor software engineering to not test all use cases before releasing an app. Does anyone from Sonos even read these posts?

Ricksvoice - use the $3 SonoPhone app from the Apple Store. Works great for TuneIn Radio stations. No other option as the Sonos App is FUBARed and they don’t seem to want to fix it. They need to add all the integrations for the new Sonos Headphones after all… After this app update, the very last thing I would want to do is buy ANOTHER Sonos product.