sonos radio alarm cutting out spontaneously after circa 20 minutes

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I use Sonos as an alarm for Radio 4 each morning at 0700. For some weeks the radio has been cutting out after 20 mins. Have checked all the settings, nothing has changed. How can this issue be resolved?

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C

Casey4079Answer

Contributor I

System now looks to be functioning normally. Removal of phone charging adjacent Sonos Ones seems to have rectified things. My thanks for all contributions received

Regards

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J

John B

The alarm worked perfectly this morning,

I strongly suspect that the alarm has worked perfectly all along, and the focus should be on what happens around 7.20am.

Corry P

Sonos Staff

Hi @Casey4079

I did see a fractional amount of interference that was short-lived at the speakers, so yes - keeping your phone next to them could easily have caused the issue you reported. There was more interference at the Playbar, so I assumed that was the cause.

Your speakers don’t use your router’s WiFi - they use SonosNet, and rely on the Playbar for a connection. If you were to activate the WiFi interface on Master Bedroom, it’s possible the Bedroom 2 speakers would rely on it instead, and hopefully it has less interference. If moving your phone helps, however, hopefully that will be enough.

You are very welcome!

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

C

Casey4079AuthorAnswer

Contributor I

System now looks to be functioning normally. Removal of phone charging adjacent Sonos Ones seems to have rectified things. My thanks for all contributions received

Regards

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