Skip to main content
TheChrisSamsa
Contributor I
June 2, 2024
Question

Sonos Port Stuck on Mute and Fixed Volume

  • June 2, 2024
  • 3 replies
  • 554 views

My Sonos Port is in Fixed Volume Mode and connected to my A/V Receiver. I have no idea how, but somehow the device got muted (solid green light), and I can not find the unmute function in the iOS app. I also can not the function to take the device out of Fixed Volume Mode. Any advice?

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

3 replies

mpap
Lyricist I
June 3, 2024

I have the exact issue since upgrading to the new app.

donholmes
Lyricist I
June 3, 2024

I have a Sonos five pair and one is showing the solid green light and does not play.  How do you unmute it?  Is this perhaps an update issue?  My system has been working great until the last update.  And yes, my system is up-to-date at the moment.  Thank you!

Bumper
Bumper
June 3, 2024

If you have access to the Windows or MacOS desktop application you could see if un-muting there fixes it for you in the ios app.

Terms & ConditionsAccessibility statement