Skip to main content
RCling
Contributor I
January 31, 2023
Answered

Sonos & Pocketcast

  • January 31, 2023
  • 25 replies
  • 819 views

I’m having problems playing certain podcasts through Pocketcast. I’ve tried reconnecting several times. It’s only certain podcasts.  Is anyone else having issues? The apps that I’m referencing play fine on the Pocketcast app so  it doesn't seem to be an issue with Pocketcast. Is Sonos blocking certain podcasts because of politics or subject matter?

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Best answer by Airgetlam

As @castalla suggests, the issue wouldn’t be on the Sonos side. They present, via their API, whatever is handed to them by the PocketCast servers, and don’t do any filtering at all on that data. 

You probably need to touch base with the guy at PocketCasts. 

25 replies

castalla
Local Superstar
January 31, 2023

Give an example then somebody could check

It's the courageous bee's knees - all 6 🐝🐝🐝🐝🐝🐝. - - - - - Make Sonos Great Again - - - - -
RClingAuthor
Contributor I
January 31, 2023

Some examples of this is that I cannot connect podcasts from The Daily Wire…such as Ben Shapiro, Michael Knowles, and Matt Walsh specifically. Also can’t connect The Dan Bongino Show podcast from Cumulus. These are subscribed through Pocket Casts. Interestingly I can connect and listen to the news show podcast The Daily Wire from The Daily Wire on my Sonos speaker system through Pocket Cast. This leads me to believe that certain podcasts have been censored by Sonos.

    castalla
    Local Superstar
    January 31, 2023

    I've checked... Despite my misgivings about the nature of these podcasts.  

    I can add them in Pocket Casts itself.  They fail to appear in the Sonos service. 

    However, I also added a BBC podcast series and this also fails to appear in Sonos. 

     

    So, there's no conspiracy to censor podcasts, rather a typical cock up in programming. 

     

    Try reporting the problem to Pocket Casts first.   

    I'll raise the same issue with the BBC series.   BUT read below... 

     

    EDIT:

     

    Hang on.... I just unsubscribed the Michel Knowles podcast.  I then checked the Sonos service... and the BBC podcast appeared in the list! 

    So, you may be correct in suspecting some subtle censorship. 

     

    I'll leave it to you to follow this up. 

    It's the courageous bee's knees - all 6 🐝🐝🐝🐝🐝🐝. - - - - - Make Sonos Great Again - - - - -
      RClingAuthor
      Contributor I
      January 31, 2023

      Thanks for your message. So who should I contact @ Sonos about this?

      Airgetlam
      AirgetlamAnswer
      January 31, 2023

      As @castalla suggests, the issue wouldn’t be on the Sonos side. They present, via their API, whatever is handed to them by the PocketCast servers, and don’t do any filtering at all on that data. 

      You probably need to touch base with the guy at PocketCasts. 

      Bruce
      RClingAuthor
      Contributor I
      February 1, 2023

      Hi Bruce thanks. Are you a Sonos tech support employee? I’ve emailed the CEO Patrick Spence who has already responded back to me and saying he would send to Sonos Technical Support. 

      Thanks  for your response.

      jgatie
      jgatie
      February 1, 2023

      Hi Bruce thanks. Are you a Sonos tech support employee? I’ve emailed the CEO Patrick Spence who has already responded back to me and saying he would send to Sonos Technical Support. 

      Thanks  for your response.

       

      Almost certainly not the actual Patrick Spence, probably a low level media person.  Bruce is correct, the music services are responsible for what data is displayed and how the app displays it. 

      Airgetlam
      Airgetlam
      February 1, 2023

      And no, I am not a Sonos employee, they’re required to have that designation on their forum profile.

      And thank you, @jgatie ;)

      Bruce
      Airgetlam
      Airgetlam
      February 1, 2023

      For the record, this is a ‘community’ site, Sonos support does not visit here. In general, the only Sonos employees who post here are Forum Moderators, many (all?) of whom have worked in support in the past, and are quite knowledgeable. But there are few of them, and their priority is Forum Moderation, not Sonos Support. 

      Bruce
      RClingAuthor
      Contributor I
      February 1, 2023

      Thanks for your input guys. This is my first time using this site.

       

      Regards,

       

      Randy

        Show more replies
        Terms & ConditionsAccessibility statement