Skip to main content
dmashmore
Contributor I
October 21, 2022
Answered

Sonos PC app can't individual speaker volumes in a group

I have the Sonos app installed on a Windows 11 PC.  I have a group of three rooms that are almost always grouped together.  On the Windows app I can control the group’s volume as a whole, but the individual room volume sliders don’t work, and the icon to mute/unmute is darkened out and can’t be clicked.

 

For reference I can control individual room volumes on my phone app.

    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
    Airgetlam
    AirgetlamAnswer
    October 22, 2022

    There are already several threads about this. In at least one of them, it was reported that Sonos is aware of the issue, and working on it.

    Bruce
    View in thread

    41 replies

    Show previous replies
    Smilja
    Smilja
    November 17, 2022

    @username already exists, You are a teensy bit late to the party. As of yesterday the issue is resolved.

    »And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)
      neils
      Lyricist II
      November 17, 2022

      Same problem here on 14.18 …

        no individual volume control on rooms. The above fix about disconnecting each room from the group then adding back in only works temporarily it is not a permanant fix.   Please get this glitch sorted out SONOS for PC Windows 10

      bockersjv
      bockersjv
      Local Superstar
      November 17, 2022

      Same problem here on 14.18 …

        no individual volume control on rooms. The above fix about disconnecting each room from the group then adding back in only works temporarily it is not a permanant fix.   Please get this glitch sorted out SONOS for PC Windows 10

      This is fixed on 14.19 which was available from Tuesday

       

        neils
        Lyricist II
        November 17, 2022

        Just updated and yes it now seems to be fixed!  Yipee! 😊

          username already exists
          Lyricist II
          November 17, 2022

          No one ever says thanks anymore!   Thanks Sonos! Love my system!

            neils
            Lyricist II
            November 17, 2022

            Yes we all love it!  But then they SONOS do a software update that causes an issue. We thanked them when we paid a lot of money for the system. All we want in return is it to work correctly. I don’t wish to thank them for an error they created!

              username already exists
              Lyricist II
              November 17, 2022

              Pick some calming music and listen to it on your Arc, Sonos 5’s and Sub.  You will feel much better!

                DanVM
                Producer I
                November 18, 2022

                I just performed an update to Sonos Controller and my group worked straightaway. Hope it continues to!

                jonjen2
                Lyricist III
                November 19, 2022

                Thank GOD they finally fixed this!!!  Shame on SONOS for not getting it fixed sooner.  This was ridiculous when a 3rd party app had it right (phonos universal)  And the OEM could not get it corrected.  Shame on you SONOS!!!  Was going to buy a pair of 5’s for a Basement setup.  But NOPE; Going with a Regular AMP and speakers now with a Cheap competitor controller that Is NOT SONOS.   Too much money spent on SONOS without support.  SONOS has lost the reason for being.  They take the consumer for granted!!!!!  Not gonna keep supporting a company that cant get their code right.  Bring back the FULL PC App.  Easy for integrators to remote in and fix issues.  Not so with a Phone App.  STOP deleting functions!

                  Diannalr123
                  Lyricist I
                  November 19, 2022

                  Thank you, sailaj24!  That works.  I was losing my mind trying to figure out a work around. 

                  Add me to the list of wanting this fixed.  

                  Show more replies
                  Terms & ConditionsAccessibility statement