sonos no more trueplay in app and eq not working

Forum|Forum|2 years ago
June 10, 2024
17 replies
3882 views

What is going on Sonos. After trueplay was so buggy that you couldn’t get past the „continue“ button in the setup it completely disappeared this morning in the app.

also: why is the eq still not working? I’m living in small flat and my Sonos fives bass is annoying af.

any fixes? Yes, I’ve restarted the app/phone/speaker.

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C

chungylau

Lyricist II

Trueplay is broken. The equalization is not available from the Android app. I am not talking about the calibration part, which has always been missing from Android. Prior to the updates, it was possible to select the Trueplay equalization in the Android app.

The Music Library cannot be rescanned in the updated app. I am not talking about access. I am talking sbout playing new songs after they have been added to the music library folders. Clearly broken.

A

AustinD3

Lyricist III

The TruePlay button and text is completely missing on my iPad Mini 6 after the latest update. The prior updates had trueplay visible, but it would not even start when I tried to click continue

X

XT14

Trending Lyricist I

I see others having the same issue. I ran Trueplay with a friend’s iPhone. On my Android it used to show Trueplay in the EQ area. Now it doesn’t have the option to confirm it. Also, it used to not let me change some things like the surround distance after trueplay (if I’m not remembering wrong). Now I’m wondering, if I change those settings, does it break the trueplay? Or can they be both adjusted? It says my distance is 3 meters I’m actually a meter only. Does it mean the trueplay didn’t work or I’m supposed to change both?

Any suggestions?

F

fbns

Lyricist I

I have the iOS app and Trueplay is missing for me. I have today's version installed (80.04.04). I tried to reinstall the app and it still doesn't work. My Sonos Arc is up to date. The overall app looks buggy and disjointed, what a downgrade from the great app it used to be.

T

TH2U

Lyricist I

I am having the same issue. Funny thing is that when I installed my era 100 alone the true play worked but when I installed my arc and subs it get stuck at the continue screen

T

TH2U

Lyricist I

Has anyone found a solid resolution for this issue?

J

Jester3255

Lyricist I

I doubt it, just the usual reboot, re-install, uninstall reboot, BS.

I got mine today and I'm so disappointed not to be able to use the EQ.