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Radley
Renowned Enthusiast I
May 16, 2024 4:42 PM UTC

Sonos Music Library Management Issues With Mac

I’m currently using an iMac with macOS Sonoma 14.4.1 with four Sonos Play 1 speakers using Sonos OS S2 version 16.2. After updating, the path to my Music folder no longer appears in the Sonos Music Library Settings nor am I able to reconnect to the Music folder:

When I try the “Advanced” method, I get this - note that the Music Library folder is faded and cannot be selected.

After chatting with a Sonos Support Tech they confirmed that the access to the Mac’s Music Library was removed from the app and while Sonos has been made aware of the problem there is no estimated date as to when access will be restored. I now have a nice collection of Sonos paper weights.

Any other Mac users find the same thing?

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    36 replies

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    Pitzerboy
    Lyricist III
    Jun 25, 2024 6:50 PM UTC

    Update / Fix was supposed to happen in June. Nothing now, five days to go.

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    jgatie
    jgatie
    Jun 25, 2024 7:01 PM UTC

    Update / Fix was supposed to happen in June. Nothing now, five days to go.

     

    Sonos has recently published the following support page to get your local library working again.  Note, the fix requires you to download the PC or Mac app:

    https://support.sonos.com/en-us/article/add-your-music-library-to-sonos

     

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      Pitzerboy
      Lyricist III
      Jun 25, 2024 9:58 PM UTC

      Just tried, and got the 913 error as well. Any thoughts?

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        Yerarsinparsley1963
        Lyricist I
        Jul 4, 2024 4:18 PM UTC

        How can this be such a big problem for the EXPERTS at Sonos ??? It took a download to break surely a repair is easy !!!!

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          BradT
          Contributor I
          Jul 6, 2024 7:02 PM UTC

          I would never recommend Sonos to anyone looking to buy wireless speakers to play music.  Every update fails.  I have to uninstall and reinstall the App to get updates to load.  And now I can’t even listen to my own music library since the last “improvement”.  Terrible company.

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            Pitzerboy
            Lyricist III
            Jul 18, 2024 7:28 PM UTC

            Finally got my Music Library added. There was one sub-window in the Apple preferences where I had to indicate SMB protocols. I didn’t realize that at first, as well as adjusting the wifi settings as well. Anyway… happy to have access back.

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