sonos multi room not connecting

Forum|Forum|2 years ago
June 7, 2024
13 replies
2663 views

Cannot connect multi room or stream music to multi rooms.

Since I have updated to the new app, I have lost the ability to stram music to multiple rooms. I can see all my devices, but once I select an additional speaker the app repons wit unable to connect, try again later.

All speakers is on the same network and part of the same system.

Any help?

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M

MrHenko

Lyricist II

@klewis00 That’s the same build number as I have. And you have problems too, right, so it’s not a universal fix :(

P

PhilRuse

Lyricist II

I had the same problem and managed to get it working by making sure all my speakers were on the exact same version and build. My app is in Swedish, so I’ll try to translate. I checked

Settings/gear icon → Manage → About your system

And realized that although my speakers had the same version, they had different build numbers. To correct that I went to:

Settings/gear icon → Manage → System updates → Search for updates

It then said that there was an update available so I ran that update and now all speakers are on the same build number and multi room audio works.

Thanks for the info, this solution worked for me. Multi-room not working and it turned out I had an update available for one of my speakers, which made all the difference (not something I’d have thought of checking either),

M

MrHenko

Lyricist II

@PhilRuse Glad I could help 👍🏻

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