Answered
sonos mobile app doesn't show spotify
Hi, for some reason can’t see Spotify service from the Sonos mobile app.
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Not that I’m aware of. While I don’t understand why, I’m told sometimes it takes up to 24 hours to propagate, if you’ve made a change there.
You may want to submit a system diagnostic within 10 minutes of experiencing this problem, and call Sonos Support to discuss it.
There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.
When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.
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