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TheRagnauths
Contributor I
September 9, 2024
Answered

sonos mobile app

  • September 9, 2024
  • 2 replies
  • 95 views

Every morning I have to Force Stop the Sonos mobile app in order to get it to connect to any of my Sonos services. It is always connected to my WiFi (v strong & reliable). Normally, the screen just says 'unable to connect'.

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Best answer by TheRagnauths

Thanks. I'm using Samsung A52S. I have disabled the Sonos option to ''pause app activity if unused' on the mobile. Will see if this achieves the intention to keep the app running.

2 replies

Rhonny
Prodigy III
September 9, 2024

If you’re on iPhone, try going to the phone’s settings, scroll down to Sonos, and check Background App Refresh is on. Then force close the app and reopen it, and see if that helps. (If it is already on, then I’m not sure what to suggest - someone else might!).

TheRagnauthsAuthorAnswer
Contributor I
September 9, 2024

Thanks. I'm using Samsung A52S. I have disabled the Sonos option to ''pause app activity if unused' on the mobile. Will see if this achieves the intention to keep the app running.

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