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Contributor I
Nov 18, 2023 5:36 PM UTC
Answered

Sonos keeps trying to update, even after updating three times

I have updated the software on the SONOS app three times. However, every time I launch it, it still wants to update. And then all the options under “Manage” are greyed out. Help

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Contributor I
Nov 18, 2023 6:03 PM UTC

Fixed it by the “Microsoft” solution. Deleted SONOS app and then downloaded again. 

 

No issues.

 

Thanks.

2 replies

Airgetlam
Nov 18, 2023 5:39 PM UTC

It’s likely that you’ve updated the controller, but not the speakers. What happens when you continue to run that update? 

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Bruce
ShakerhillAuthorAnswer
Contributor I
Nov 18, 2023 6:03 PM UTC

Fixed it by the “Microsoft” solution. Deleted SONOS app and then downloaded again. 

 

No issues.

 

Thanks.

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