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attodds
Contributor I
November 6, 2022
Answered

sonos issues

I can play pandora, Spotify, Tunein, but cannot play SiriusXM.

At one time it worked sporadically but now not at all.

”UNABLE TO BROWS MUSIC.”

 

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Corry P
Corry PAnswer
Sonos Staff
November 8, 2022

Hi @attodds 

Welcome to the Sonos Community!

As you can play/browse other online sources without issue, I would be inclined to lean towards SiriusXM having an issue. Although our status page doesn't currently mention any SiriusXM problems, it should be noted that our status page is only updated when customers report issues to us - it’s not automatic. I recommend you get in touch with our technical support team, who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
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1 reply

Corry P
Corry PAnswer
Sonos Staff
November 8, 2022

Hi @attodds 

Welcome to the Sonos Community!

As you can play/browse other online sources without issue, I would be inclined to lean towards SiriusXM having an issue. Although our status page doesn't currently mention any SiriusXM problems, it should be noted that our status page is only updated when customers report issues to us - it’s not automatic. I recommend you get in touch with our technical support team, who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
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