Sonos is saying I have an album in my library that I don't have?

Forum|Forum|1 year ago
May 2, 2025
11 replies
154 views

Hi all.

I have Sonos S1 equipment. I got a new CD which I ripped to Itunes, updated my Sonos library and went to play but the sound was really distorted. I tested the CD in a seperate CD player and the disc is faulty. I deleted it from Itunes and bought another copy which works fine. It’s ripped to Itunes, Sonos library updated and plays fine, however Sonos is now showing that along with the new one the original faulty one is still in my library, which it isn’t? It even plays the faulty version somehow if I select it? I’ve checked my Itunes library and only the new one is there, but to be on the safe side I’ve deleted it then added it again several times, and updated my Sonos library 4 or 5 times, but the phantom CD is still there - any ideas how I get rid if it? Any help gratefully appreciated.

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Best answer by craigski

If the offending album still plays in Sonos, then the file(s) will still be on your laptop. Sonos can’t play a file that doesn't exist.

Use Windows Search or Windows Explorer to find the file(s):

https://support.microsoft.com/en-us/windows/find-your-files-in-windows-5c7c8cfe-c289-fae4-f5f8-6b3fdba418d2