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Contributor I
Jun 8, 2024 12:30 PM UTC
Question

Sonos is just getting me down

Another app update which fixes nothing. No reply from support. No official explanation or even acknowledging something went wrong. Guardian reporter writes effusive review of their headphones and only mentions the app issues in passing. It's just evident that no one at Sonos even cares right now. 

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6 replies

Lead Maestro
Jun 8, 2024 12:45 PM UTC

The latest update actually added a lot of the missing features with more updates to come:

https://support.sonos.com/en-us/article/release-notes-for-sonos-software-updates

 

 

What specific problems are you referring to? 

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"Receive with simplicity everything that happens to you." - Rashi
NikTooAuthor
Contributor I
Jun 8, 2024 12:46 PM UTC

So where are my MyTuner stations then?

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Lead Maestro
Jun 8, 2024 12:54 PM UTC

According to this thread, Sonos is aware of the issue:

 

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"Receive with simplicity everything that happens to you." - Rashi
Bumper
Jun 8, 2024 1:11 PM UTC

So where are my MyTuner stations then?

They used to have a list of the known bugs. Now they just list the missing features and don’t even bother about bugs. It sucks cause we are clueless if Sonos knows about the issue and when it might be fixed. 
 

 

 

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NikTooAuthor
Contributor I
Jun 8, 2024 1:13 PM UTC

I've written to MyTuner, see what they say. If they can be arsed to respond. I bought my Sonos to work as a radio. Now it's useless.

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Senior Virtuoso
Jun 8, 2024 2:02 PM UTC

Are the stations that you listen to available on a different device? TuneIn, for example?

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