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Contributor I
Sep 29, 2024 3:48 AM UTC
Answered

Sonos Ipad App won’t open

I recently updated the Sonos App to 80.07.03 and now it doesn’t open. I click the App Icon and it crashes immediately. I’ve restarted my iPad and it still doesn’t work. 
 

Using iPad 10th gen, IOS 17.5.1 (21F90)
 

I’ve recorded a video of it. 


I’d love to be able to actually listen to my music without worrying what problems I’m going to encounter each time!! Deadset this app and brand have gone down the toilet. Nothing but problems. Nothing is ever simple or works. No reliability. Incredibly frustrating. 

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Grand Maestro
Sep 29, 2024 3:59 AM UTC

Uninstall the controller, wait a couple minutes, then reinstall.

23 replies

Ken_Griffiths
Nov 7, 2024 11:43 AM UTC

We must now buy a smartphone that is compatible with Sonos system, seriously? 🤦🏻‍♂️🤣🤣

The Sonos App requirements and System requirements are stated here in the following two links. Hope that assists:

https://support.sonos.com/en-gb/article/sonos-app-requirements

https://support.sonos.com/en-gb/article/sonos-system-requirements

 

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Trending Lyricist I
Nov 7, 2024 12:53 PM UTC

 

We must now buy a smartphone that is compatible with Sonos system, seriously? 🤦🏻‍♂️🤣🤣

The Sonos App requirements and System requirements are stated here in the following two links. Hope that assists:

https://support.sonos.com/en-gb/article/sonos-app-requirements

https://support.sonos.com/en-gb/article/sonos-system-requirements

 

 

Thanks but just generic requirements, nothing new here.

As you know it is the application that must be compatible with the hardware and the OS not the other way around. Guess what, Apple isn't going to change for Sonos. 

 

 

 

 
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Ken_Griffiths
Nov 7, 2024 1:34 PM UTC

 

We must now buy a smartphone that is compatible with Sonos system, seriously? 🤦🏻‍♂️🤣🤣

The Sonos App requirements and System requirements are stated here in the following two links. Hope that assists:

https://support.sonos.com/en-gb/article/sonos-app-requirements

https://support.sonos.com/en-gb/article/sonos-system-requirements

 

 

Thanks but just generic requirements, nothing new here.

As you know it is the application that must be compatible with the hardware and the OS not the other way around. Guess what, Apple isn't going to change for Sonos. 

I don’t think there’s a need for Apple to change anything, is there? - the Sonos App is certainly working on both mine and the Wife’s  iPhones and iPads running Apple OS v18.1 - All four devices are working fine, so not really sure what you are referring to, unless you have some sort of local issue, perhaps🤔? If so, maybe give Sonos customer support, or Apple customer support a call to see if they can perhaps assist you.

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