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Contributor II
February 3, 2024

Sonos Desktop App for Mac no longer recognizing Sonos system - Any ideas?

  • February 3, 2024
  • 11 replies
  • 2454 views

My Sonos Desktop app for Mac recently stopped recognizing my Sonos system. Since this has happened previously, I just uninstalled the app, reinstalled a new version, but nothing changed. I thought it might be from the most recent Mac OS update, but I don’t believe that’s the case. That said, my Sonos iPhone app still works. Any help troubleshooting would be appreciated. Here is what the Desktop app looks like while music is playing via the iPhone app:
 

 

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11 replies

Trending Lyricist I
June 25, 2024

Hi

Thanks for your elaborate reply. I understand what you are saying, but I think that it is a matter of time before the playlist feature is restored. It is the most important feature to me to use the Sonos app.

I can’t imagine that every time I want to create a new playlist and add new tracks that I would have to open the Music app on one of my Apple devices and create the playlist in that app.

Then go find it in the Sonos app.

Also, There is still serious glitches while using the Sonos app. It is Not functioning properly. I have been thru this before with Mac OS and IOS new versions. It often creates huge problems for the Sonos techs. But they always figure it out.